Our services

“People first” is our founding principle for over 60 years in Benham & Reeves. This means we are dedicated to offer excellent services to customers and hence deliver long term value. We put our customers’ needs first, even if at the expense of our margin occasionally.

With profound experience in the London property market, we have developed a framework to offer advisory service to our clients, and it involves:

• We offer advisory services even before clients start thinking about buying their first property. This happens via local expertise meeting excellent customer services. We have professional teams in different parts of the world, taking care of the needs of London property around the globe. We advise on achieving high rental income against potential capital growth, tax-efficient ways to buy property as well as the best areas to buy.
• We organise furnishing and renovation of a property to maximise the value of the property and the rental at a competitive price, and we are quick. With as minimal as 48 hours, our own interiors team can furnish a flat, and all are done in-house.
• We take every effort to find suitable long-term tenants. Apart from the standard checks, we have our own checks to ensure that our landlords are protected from non-paying tenants, illegal sublets and from falling foul of HMO regulations.
• To ensure we act swiftly and economically, we have 18 strong team of property managers in London, making sure that defects in our landlords’ properties are rectified quickly and hence keeping several hundred tenants happy at any one time.
• We have locally employed multi-lingual staff in China, Hong Kong, India, Indonesia, Malaysia, Middle East, Pakistan, Qatar, Singapore, South Africa, Thailand and Turkey. We are ready to take care locally in their language in their time, our teams can liaise with London on your behalf.
• We have an excellent marketing team with dedicated web staff and in-house photographer. Instant response is our strength and we always have creative and trendy ways to market properties on different media platforms.
• We help to complete tax returns on landlords’ behalf.

We are one of the founder members of the ARLA Propertymark (the Association of Residential Letting Agents) and the NAEA Propertymark (the National Association of Estate Agents). Our approach is transparent, professional and thorough.